In 2004, an Oceanic rep at Los Angeles International Airport had to tell Jack that the airline could not find his father's coffin that was checked in the cargo. ("LA X, Part 2")

Trivia

  • The casting call described him as "Jeff. Male, late 20s to 50s, any ethnicity. A polished, sympathetic, and very efficient public relations rep for high-profile company. Has to deliver a piece of bad news to a corporate executive and hides his nervousness behind a professional, reassuring smile..." [1]
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