In 2004, an Oceanic rep at Los Angeles International Airport had to tell Jack that the airline could not find his father's coffin that was checked in the cargo. ("LA X, Part 2")


  • The casting call described him as "Jeff. Male, late 20s to 50s, any ethnicity. A polished, sympathetic, and very efficient public relations rep for high-profile company. Has to deliver a piece of bad news to a corporate executive and hides his nervousness behind a professional, reassuring smile..." [1]
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