The Oceanic hotline supervisor was a character spoken to by Frank Lapidus on the telephone.
After seeing reports of the Oceanic Flight 815 wreckage on the television, Frank called the Oceanic hotline number that he saw at the bottom of the screen. After stating that the corpse seen on the video shown was not Seth Norris', he was connected to the supervisor. Ignoring the supervisor's questioning of his identity, Frank told the supervisor that the body was not Norris' due to the fact that Norris always wore his wedding ring.
Despite the supervisor's claims that the ring likely fell off, Frank continued stating that the body was not the pilot's. The supervisor asked how Frank knew Norris so well, and Frank revealed because he was supposed to pilot the plane on September 22. ("Confirmed Dead")
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