This information was revealed in part through the alternate reality game
Find 815
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Characters:   Sam Thomas · Sonya · Tracey R · Sam's mother · Mr. Ockham · Oscar Talbot · Other...
Companies: Oceanic Airlines · The Maxwell Group · Austral Air
Locations: Sunda Trench · Black Rock

Isaac Chapman is a character in the storyline of the alternate reality game Find 815. According to his e-mail correspondence with Sam Thomas regarding Sam's possible employment at Austral Air, Isaac works in their Human Resources Department. He informs Sam that while there are "no suitable positions available" at that time, they will keep his details on file for future job opportunities. (Find 815 clues/January 8)

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